IT annual maintenance contracts (AMC)
A fixed yearly cost for keeping your computers, servers, printers and network healthy, with planned preventive visits and fast break-fix support.
- Preventive maintenance visits on an agreed schedule
- Break-fix support for covered desktops, laptops and servers
- Printer, scanner and peripheral support
- Network and Wi-Fi health checks
Overview
An AMC suits businesses that want predictable IT costs and a reliable team to call. Instead of paying per visit, you get scheduled maintenance and covered support for the whole year.
We tailor each AMC to your assets and locations, keep a live register of covered equipment, and report on the health of your systems at every visit.
What's included
- Preventive maintenance visits on an agreed schedule
- Break-fix support for covered desktops, laptops and servers
- Printer, scanner and peripheral support
- Network and Wi-Fi health checks
- Operating system updates and clean-ups
- Asset and warranty register
- Coordination of OEM warranty claims
- Visit reports with recommendations
Offices, clinics, schools, factories and retail businesses that want predictable annual IT costs and a dependable support partner.
Frequently asked questions
What is covered under an IT AMC?
The devices and services listed in your contract: typically desktops, laptops, servers, printers and network equipment, with preventive visits and break-fix labour. Spare parts are usually charged separately or covered by warranty.
How many preventive visits are included?
Usually monthly or quarterly, depending on the size of your setup. We agree the schedule before the contract starts.
Can an AMC be combined with managed IT?
Yes. Many clients start with an AMC and move to managed IT as they grow, keeping the same team.
Find out where your IT stands in 30 minutes
We review your users, network, cloud and backups, then send a short written list of risks and quick wins. No obligation.